Privacy Policy

This privacy statement is provided by Crown Products (Kent) Limited (referred to as “us”, “our”,”we” or “CROWN” in these terms) for the information of visitors (referred to as “you” or “your” in these terms) to our website.

Crown Products (Kent) Limited is committed to ensuring that your privacy is protected. This privacy statement explains how we use the information we collect about you and how you can instruct us if you prefer to limit the use of that information. In these terms, “third parties” means persons, firms or companies which are not subsidiary or associated or joint venture companies of Crown Products (Kent) Limited.

1. Who We Are

This website is controlled by Crown Products (Kent) Limited, a company incorporated in England and Wales, and the terms of use for the website are set out in our Terms Of Use policy.

Registered Office address:
Eddington Business Park

Email Address:

2. Data Protection Act 1998

Crown Products (Kent) Limited has notified the Data Protection Commissioner under the terms of the Data Protection Act 1998 that information may be obtained about individuals.

Crown is a Registered Trademark. Other product and company names mentioned within this Web Site may be trademarks of their respective owners and these Trademarks are acknowledged herewith.

3. Information gathered by use

3.1 When you request any of our goods or services we need to know your name, company name and business type (where applicable), postal address, email address, telephone number and facsimile number.

3.2 We gather this information to allow us to process your request and the relevant information is then used by us to communicate with you for a variety of purposes.

3.3 We may, on occasion, pass on information to third parties whose products and services we believe may be of interest to you, unless you send us an e-mail to stating that you do not wish us to disclose your information to third parties in this way.

3.4 We may, on occasion, collect additional personal information from any surveys, competitions, product promotions, and the like, which you complete and return to us.

3.5 The information that you provide will enable us to provide further information about our company, products and services to you, and to contact you.

3.6 We may also use aggregated information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services and we may also provide such aggregated information to third parties. The statistics will not include information that can be used to identify any individual.

4. Information that is automatically logged

When you enter our website, we may use your internet protocol (“IP”) address to help diagnose problems with our server, to administer our website and to help identify you. Your IP address may also be used by us to gather broad demographic information and other purposes, such as monitoring visitor frequency.

5. Cookies

Cookies are blocks of text up to 255 characters in length which are sent to your browser from many World Wide Web sites. We use ‘persistent’ and ‘non-persistent’ cookies on our web site to provide you with the best presentation of the information currently available. ‘Persistent’ cookies store text which is available to us when you return to our web site. ‘Non-persistent’ cookies are temporary information which is eliminated once you close your internet browser and/or shut down your computer. Only our web site has access to the information in our cookies. These cookies can in no way be used by us or anyone else to get data from your hard drive, obtain your e-mail address or access sensitive information about you as an individual. Cookies must meet strict specifications to ensure that they are not used to compromise security.

We do not store and personal information. If you do not allow cookies, the site may function incorrectly. To disable cookies, please click on the Browser you are using below, to follow instructions as provided by the browser*:

If you use a browser that is not listed above please use either the browser Help function or do a search for “blocking cookies in XX browser”.

* We cannot be held responsible for information held on third party sites.

6. Distribution of Data

6.1 Any information that is gathered from visitors to this website is used by us and (unless you send us an e-mail as mentioned in paragraph 3.3) third parties whose products and services may be of interest to you.

6.2 If our business or any part of our business is sold or integrated with another business your data and information may be disclosed to our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business or relevant part of the business who may use such data and information for the various purposes given in this privacy statement.

7. Consent

7.1 By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement we will post the changes on this website, so that you may be aware of the information we collect and how we use it at all times. We will also contact you should we make any changes so that you may have the opportunity to object to the changes so far as they relate to your data and information.

7.2 Owing to the global nature of the internet infrastructure, there is a possibility that your information may be transferred to countries outside the European Economic Area. By submitting your information to us, you consent to these transfers.

8. Telling you what information we hold about you

If you wish to know what information we hold on you please contact us by email at or post addressed to the Data Protection Officer at the address set out in paragraph 1.

9. Removing and correcting information

If you request us to remove your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your request. Such request should be made by email at or letter addressed to the Data Protection Officer at the address set out in paragraph 1.

10. Contact

If you have any questions about this privacy statement, how we run the website or your dealings with our website, please send an email to us at

11. Applicable law and jurisdiction

The terms of this privacy statement shall be governed by and construed in accordance with the laws of England and Wales and be subject to the exclusive jurisdiction of the Courts of England and Wales.